The Importance of Client Service

2017 is the year for drastic changes within accountancy and one very prominent change that we are all aware of is the move towards automation and digitization. Will the personal connection between an accountant and its client, become a thing of the past?
To prevent the loss of personality within the industry, it is said that client servicing will be at the forefront of many businesses priorities in 2017.
Client service has transformed from the once adequate one-on-one, occasional meetings to constant open-ended conversations. Connections between a business and its clients have become more important than ever and consistent communication has become a necessity.

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Posted in For Small Practices.